Langue
Cart Translation missing: fr.header.general.open_account
Connexion

Langue

Select your shipping country

Choose your location to see products and delivery options for your region.

Panier

Votre panier est vide

Politique d’expédition

Shipping Policy

Delivery Area

Afnan Perfumes proudly delivers across all cities in Morocco. We strive to ensure a smooth and reliable delivery experience for every customer.

Delivery Time

Orders are typically delivered within 1 to 3 working days, depending on your location and city. Delivery timelines may vary slightly during peak seasons, promotional periods, or due to unforeseen circumstances.

Order Processing

  • Orders are processed promptly after confirmation.
  • All orders are verified via phone call or WhatsApp before shipment.
  • Orders are prepared and dispatched once confirmation is completed.

Shipping Fees

A standard delivery fee may apply depending on the delivery location. The exact shipping charge, if applicable, will be communicated during order confirmation.

Payment Options

We currently offer Cash on Delivery (COD) across Morocco. Customers can conveniently pay in cash at the time of delivery. No online payment details are required.

Delivery Process

  • Our delivery partner will contact you before delivery to ensure availability.
  • Please ensure that your contact number and address details are accurate.
  • Failure to respond to delivery calls may result in delays or order cancellation.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us immediately upon delivery or within a reasonable time. We will review the issue and take appropriate action in accordance with our policies.

Delivery Delays

While we aim to deliver within the stated timelines, delays may occur due to factors beyond our control, including weather conditions, courier delays, or high order volumes. We appreciate your understanding in such situations.

Customer Responsibility

  • Customers are responsible for providing accurate delivery details.
  • Please ensure availability at the delivery address to receive your order.

Enjoy a Seamless Shopping Experience with Afnan Perfumes

Thank you for choosing Afnan Perfumes. We are committed to offering authentic fragrances, exceptional service, and a refined, seamless shopping experience across Morocco.