Privacy policy
Introduction
At Afnan Perfumes we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or place an order.
Information We Collect
When you interact with our website, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Delivery and billing address
- Order details and purchase history
- Communication records (email, WhatsApp, or customer support inquiries)
- Technical data such as IP address, browser type, and device information
How We Use Your Information
Your information is used for the following purposes:
- To process, fulfill, and deliver your orders
- To confirm and communicate order status via phone, email, or WhatsApp
- To provide customer support and respond to inquiries
- To improve our website, services, and overall customer experience
- To send promotional offers, newsletters, or marketing communications.
- To detect and prevent fraud or unauthorized activities
Payment Security
We prioritize the security of your information. As we currently offer Cash on Delivery (COD) only, no payment or card details are collected or stored on our website.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These help us:
- Remember your preferences and shopping cart
- Analyze website traffic and performance
- Deliver relevant content and promotions
You may disable cookies in your browser settings; however, this may affect website functionality.
Sharing and Disclosure of Information
We respect your privacy and do not sell or rent your personal information. Your data may only be shared in the following cases:
- With delivery partners or courier companies to fulfill your order
- With service providers assisting in website operations or customer service
- When required by law or legal authorities
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or updates to your information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
Data Protection
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of our website constitutes acceptance of the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
- Email: afnanperfumesmorocco@gmail.com
- WhatsApp: +212779427653